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Chat with Us🎥 Help Us Help You: What QuoteWerks Challenges Should We Cover Next?
Jul 08, 2025
At Hilltops IT, we’ve spent years helping businesses get the most out of QuoteWerks, from streamlining product imports to customizing PDF layouts, integrating with downstream systems, and everything in between. Now, we’re excited to launch a new series of webinars and YouTube videos designed to tackle the most common (and not-so-common!) QuoteWerks challenges. But here’s […]
READ MOREQuoteWerks – More Than Just a Quoting Solution
Jun 19, 2025
When most people think of QuoteWerks, they immediately associate it with fast, accurate, and professional quoting. And while that’s certainly its core strength, QuoteWerks is far more than just a quoting tool. It’s a powerful business enablement platform that streamlines operations, enhances customer relationships, and integrates seamlessly with your existing systems. In this article, we’ll […]
READ MOREAlternative ways to provide a software support service
Oct 10, 2024
Following on from the blog post I wrote about providing a successful software support service, and as part of the same discussion, we also brainstormed some alternative ways to provide software support to our customers. What do you think…? Do you think any of these could work better than the techniques we currently employ!? Personally […]
READ MOREProviding a successful software support service… our thoughts
Oct 10, 2024
During a recent discussion about customer service desk techniques, we shared our experiences with various service providers like banks, phone companies, and dental offices. We talked about the pros and cons, good experiences, and less satisfying ones. This led us to brainstorm ways to improve our own service desk. I’m pleased to say that we […]
READ MORECopying the QuoteWerks QuoteValet URL to the Windows clipboard
Jan 31, 2019
The script below provides a way to quickly and easily copy the QuoteValet document URL for the current open document in QuoteWerks to the Windows clipboard. This can then be pasted into an email or other document to send to your customer. To implement the script, we suggest copy/pasting the below code into a text […]
READ MOREUser is already logged into QuoteWerks message
Jun 18, 2015
This is a fairly rare issue when working with newer versions of QuoteWerks, but it can be very frustrating when it does occur! The issue may occur if a User’s system crashed or they switched off their PC without first logging out of QuoteWerks and requires you to manually delete the “.lck” file associated with […]
READ MOREQuoteWerks F2 lookup and double click does not work
May 19, 2015
This is another reasonable common query that our clients have which is usually due to the particular User’s Preference settings that is logged in on a particular workstation. Furthermore it will usually affect the User on any workstation that they try and if they log in as a.n.other User then QuoteWerks will probably behave as expected. Ref. […]
READ MOREModifying the QuoteWerks Document Open screen grid columns (pre v5.2)
Apr 29, 2015
This can be achieved by modifying your User.ini file settings in the OpenWindowGridSettings section. Firstly, identify the name of your User.ini file by opening the Tools menu | My Preferences screen; you will find the ini file name at the bottom left: Next, CLOSE QUOTEWERKS and locate the INI file which will be in the […]
READ MOREMoving QuoteWerks Corporate Re-hosted to a New Server
Jan 09, 2015
Below we provide a summary of steps for moving QuoteWerks Corporate that has been re-hosted to SQL Server from one server to another. This is just a summary and we have provided some links to additional information from the QuoteWerks Help file and Knowledgebase. If there are steps that you would like clarification on or […]
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