Services / Consultancy

Consultancy

We help businesses to understand the features and benefits of your chosen software so you can then recognise the potential it can have within your business (and ultimately the positive impact on your company’s bottom line!). We have been using the same solutions that we provide consultancy services for in-house since setting up our business in 2005 – not only do we have the experience of implementing them in literally 100s of our customers’ businesses, but we also use the software day-to-day ourselves.

We offer an honest, down-to-earth and straightforward approach – focussing on the individual business need, your budget and advising on the most appropriate solution (even if it’s not one we provide!). We won’t bamboozle you with jargon and we’ll be more than happy to answer any questions you may have in order to ensure that you’re comfortable with the decisions you make for your business.

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See Also

Installation

Whether deploying to a stand-alone computer or in a multi-sited company with remote workers, we can offer advice and assistance to achieve the optimum set up and performance.

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Implementation

Typical tasks include importing data from legacy systems, setting up User details, making modifications to screens based on your specific business requirements.

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Training

We have pre-determined course agendas for Introductory and Advanced Users which we tailor for your specific usage of the software. Courses can take place at your office or 1-to-1 online.

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Support

We have a range of support options available to choose from depending on your experience with the software. Support is delivered by email, telephone and online via screen-sharing.

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Development

For more information on the many solutions that we have successfully developed, please refer to the ConnectIt Software website here.

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Testimonials

The training from your company was outstanding! It has allowed us to improve our entire Quotewerks system and our processes which we cannot thank you enough for.

Following QuoteWerks Training

The designers are excited to start using this and I am sure there will be more tweaks as we start using it.  I am impressed with what you have done and the timeliness of your work.

Following QuoteWerks Consultancy & Support

Those reports look fantastic, well done and they will really help us decide on who we get to handle the bulk of our quotes in the future!

Following QuoteWerks Report Authoring

We would like to take this opportunity to thank [the team] for all your really excellent work in getting the new system installed and operational. Both your installation and after sales support have really been first class.

Following QuoteWerks Installation

I have worked with Hilltops IT for several years. They are stand-up guys who will do what is “right” rather than what is “right for the company”. I would recommend Hilltops IT for custom development work as well as consultancy.

Following QuoteWerks Consultancy & Development

The efficiencies gained in back office productivity as a result of implementing ACT!, QuoteWerks and ConnectIt means that [our business] has achieved a return on our investment in a matter of months and instead of recruiting more office staff; we since actually had to recruit more production staff to process the additional orders generated!

Following Act!, QuoteWerks & ConnectIt Implementation & Training

I have commissioned work with Hilltops IT over the past two years, and this has included installation and training of two different software packages. I found them not only very capable but also very nice people.

Following Act!, QuoteWerks & ConnectIt Implementation & Training

We recently had one of the team from Hilltops IT at our premises for a week, and her knowledge and effort in installing and training the team was superb – without doubt top class and I would have no hesitation in recommending the team at Hilltops IT.

Following Act! Implementation, Consultancy & Training

As a fast-growing company we now have the software in place to allow us to reach our end goal. The work Hilltops IT did for us on the QuoteWerks upgrade has provided us with a faster and more stable quoting solution which means we can respond to customer enquiries more efficiently than any of our competitors.

Following QuoteWerks Consultancy

Thank you Hilltops IT. You have met all my objectives for the day and more. I can't believe how much we've achieved in just one day.

Following QuoteWerks Onsite Consultancy

[Hilltops IT] turns technical jargon into English which for me is very helpful. They understand our requirements and deliver. They are always cheerful, professional and take the hard work out of doing anything software related.

Following Act!, QuoteWerks & ConnectIt Implementation

We're all very happy with the QuoteWerks & ConnectIt systems you implemented and trained. All anyone can talk about is how much time it saves!

Following QuoteWerks Implementation & Training

Many thanks. Your efforts on this implementation have been much appreciated. If we (or any other customer for that matter) needs any further QuoteWerks work then we'll be sure to call you.

Following QuoteWerks Implementation & Training

I just wanted to thank you again for the great day yesterday. The work we did on the QuoteWerks software was really useful and it was great to finally sort out that pesky 1cent!! The personal service and tailoring the day to our needs was excellent.

Following QuoteWerks consultancy and training

I would just like to thank you for your assistance last week. I have only heard glowing reports about your visit and how helpful you have been to all of the sales / operations and finance team. It is a 180 degree reverse experience from our previous QuoteWerks supplier and I am very pleased we have now moved to Hilltops IT.

Following QuoteWerks Consultancy & Training

Thanks for the working demo earlier today it was really useful and although I'm sure a few questions will come up I'm confident its going to be great.

Following QuoteWerks Scoping Exercise

Thanks! Your example layout file clearly explained how to filter for the line type and apply formatting to specific lines. This will do exactly what we want.

Following QuoteWerks Layout Consultancy

Thank you very, very much for all your help. I never got to say goodbye and thank you for a fantastic job here. I’ve honestly not been this excited about software before for work, feels weird and I feel like a geek!

Following QuoteWerks Implementation & Training

Perfect! Thank you so much, this is perfect. I really appreciate your help with this – you have saved me so much time sifting through all the quotes manually!

Following QuoteWerks Support & Report Authoring

Excellent! That is really clever. Thanks for that! I will have to bring this up with my team.

Following QuoteWerks Reporting Authoring

It was great to see you again & everyone was very appreciative of the clear and professional way you carried out the ACT training.

Following Act! training

Quick note to say thank you for your work yesterday. It was a really useful day and we've got a lot out of it. The team have been really positive about it.

Following QuoteWerks Consultancy & Training

My QuoteWerks is synced and working and all appears ok so many many thanks for your efforts and help, it is a real bonus to have had my issues sorted in such a pleasant and friendly manner.

Following QuoteWerks Support

Many thanks for the help and support you gave us last week. I feel well-equipped to develop the quotation system the way we need it to go.

Following QuoteWerks Consultancy & Training

I want to thank you for the help you have provided over the years and the things that we have accomplished. You have provided quality service and good communication, keep up the good work!

Following Act! & QuoteWerks Consultancy, Training & Support

Thanks again... you’ve been so easy to work with which is a breath of fresh air these days

Following QuoteWerks Consultancy & Development