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Chat with UsSupercharging QuoteWerks Reporting with Excel & Power BI
Oct 01, 2025
QuoteWerks is a powerful tool for creating quotes, orders, and managing customer interactions, but when it comes to reporting, many users find themselves limited by its out-of-the-box capabilities. At Hilltops IT, we believe your data should work harder for you. That’s why we’ve created a new video that demonstrates how to unlock deeper insights by […]
READ MORETo AI or not to AI, That is the Question
Sep 29, 2025
When I started to write this article, I hadn’t really anticipated what a ‘can of worms’ it was going to open for me – how far my mind would wander, how may rabbit holes there are to explore, and ultimately how long it was going to turn out! For those of you prospective readers that […]
READ MORETo AI or not to AI, That is the Question (Summary)
Sep 29, 2025
Overview Summary Hilltops IT is considering the use of AI to enhance software support for QuoteWerks and ConnectIt Software. AI offers clear advantages such as faster responses, personalised assistance, and round-the-clock availability, while also helping support teams scale and operate more efficiently. However, the article also explores the risks, such as loss of human empathy, […]
READ MOREConnectWise Sell vs QuoteWerks: Aspirational Perception
Jul 15, 2025
🚀 From Practical to Aspirational: Why MSPs See ConnectWise Sell as the Next Step Beyond QuoteWerks In writing, reflecting and drawing conclusions from the previous blog post comparing ConnectWise Sell and QuoteWerks, it got me wondering whether ConnectWise could be perceived as an aspirational move. As a QuoteWerks reseller, it’s natural to feel a sense […]
READ MORE🎥 Help Us Help You: What QuoteWerks Challenges Should We Cover Next?
Jul 08, 2025
At Hilltops IT, we’ve spent years helping businesses get the most out of QuoteWerks, from streamlining product imports to customizing PDF layouts, integrating with downstream systems, and everything in between. Now, we’re excited to launch a new series of webinars and YouTube videos designed to tackle the most common (and not-so-common!) QuoteWerks challenges. But here’s […]
READ MOREQuoteWerks – More Than Just a Quoting Solution
Jun 19, 2025
When most people think of QuoteWerks, they immediately associate it with fast, accurate, and professional quoting. And while that’s certainly its core strength, QuoteWerks is far more than just a quoting tool. It’s a powerful business enablement platform that streamlines operations, enhances customer relationships, and integrates seamlessly with your existing systems. In this article, we’ll […]
READ MOREAlternative ways to provide a software support service
Oct 10, 2024
Following on from the blog post I wrote about providing a successful software support service, and as part of the same discussion, we also brainstormed some alternative ways to provide software support to our customers. What do you think…? Do you think any of these could work better than the techniques we currently employ!? Personally […]
READ MOREProviding a successful software support service… our thoughts
Oct 10, 2024
During a recent discussion about customer service desk techniques, we shared our experiences with various service providers like banks, phone companies, and dental offices. We talked about the pros and cons, good experiences, and less satisfying ones. This led us to brainstorm ways to improve our own service desk. I’m pleased to say that we […]
READ MORECopying the QuoteWerks QuoteValet URL to the Windows clipboard
Jan 31, 2019
The script below provides a way to quickly and easily copy the QuoteValet document URL for the current open document in QuoteWerks to the Windows clipboard. This can then be pasted into an email or other document to send to your customer. To implement the script, we suggest copy/pasting the below code into a text […]
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