About / Blog

QuoteWerks F2 lookup and double click does not work

This is another reasonable common query that our clients have which is usually due to the particular User’s Preference settings that is logged in on a particular workstation. Furthermore it will usually affect the User on any workstation that they try and if they log in as a.n.other User then QuoteWerks will probably behave as expected.

Ref. screenshots below – we have found that is usually due to one of two reasons:

  1. Please make sure that the Tools menu | My Preferences | Misc tab | ‘Enable double-click…” option is ticked
  2. If that does not resolve it, then set the Tools menu | My Preferences | Appearance tab | Color Scheme tab option to “(System)”

QuoteWerks Preferences, Enable double-click

Related Stories

See all

Supercharging QuoteWerks Reporting with Excel & Power BI

Oct 01, 2025

QuoteWerks is a powerful tool for creating quotes, orders, and managing customer interactions, but when it comes to reporting, many users find themselves limited by its out-of-the-box capabilities. At Hilltops IT, we believe your data should work harder for you. That’s why we’ve created a new video that demonstrates how to unlock deeper insights by […]

READ MORE

To AI or not to AI, That is the Question

Sep 29, 2025

When I started to write this article, I hadn’t really anticipated what a ‘can of worms’ it was going to open for me – how far my mind would wander, how may rabbit holes there are to explore, and ultimately how long it was going to turn out! For those of you prospective readers that […]

READ MORE

To AI or not to AI, That is the Question (Summary)

Sep 29, 2025

Overview Summary Hilltops IT is considering the use of AI to enhance software support for QuoteWerks and ConnectIt Software. AI offers clear advantages such as faster responses, personalised assistance, and round-the-clock availability, while also helping support teams scale and operate more efficiently. However, the article also explores the risks, such as loss of human empathy, […]

READ MORE