Services / Installation

Installation

Installing Software for the first time

Whether deploying to a stand-alone computer or in a multi-sited company with remote workers and multiple integrated systems, we can offer advice and assistance to achieve the optimum set up and performance from the software within your specific infrastructure environment.

Typically an internal or third party infrastructure support team is involved – we are very used to working with other departments or companies to ensure that the software is installed, databases and other associated files are saved to appropriate places and in keeping with your policies. We will also advise your internal or third party infrastructure support team of the software installed, changes made to any settings and where key information is stored to ensure that this is included in the backup routines.

Updating an Existing Installation

We also offer services to update your installation as new versions of the software are released. You can then be assured that best practices are followed to perform the update and that in the unlikely event of any problems with upgrading your installation, you have trained experts at hand to resolve them.

 

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See Also

Consultancy

We shortcut the process of getting software up-and-running effectively by working with you and your team to understand your business requirements in both short and longer term.

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Implementation

Typical tasks include importing data from legacy systems, setting up User details, making modifications to screens based on your specific business requirements.

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Training

We have pre-determined course agendas for Introductory and Advanced Users which we tailor for your specific usage of the software. Courses can take place at your office or 1-to-1 online.

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Support

We have a range of support options available to choose from depending on your experience with the software. Support is delivered by email, telephone and online via screen-sharing.

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Development

For more information on the many solutions that we have successfully developed, please refer to the ConnectIt Software website here.

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Testimonials

That is fantastic thank you very much for the quick reply and guidance.  All updated and working fine.

Following QuoteWerks Upgrade Support

I was a little skeptical about ACT! not really believing it could be customized to fit my business and thinking that the cost and time involved in getting it to do so would far outweigh any benefits, but your one-day training workshop has enlightened me and I am now convinced Act! will work well for us and can’t wait to get started with it

Following Act! Implementation

On behalf of the company I thank you for such a smooth implementation, we are at a very busy period in our calendar, but you did a great job in working around us and seems that a lot was achieved in 2 productive days! We will now start to use the software and I am sure we will immediately feel the benefits.

Following QuoteWerks Implementation

We would like to take this opportunity to thank [the team] for all your really excellent work in getting the new system installed and operational. Both your installation and after sales support have really been first class.

Following QuoteWerks Installation

I am pleased to say that the installation, implementation and training has gone very well. A big thank you and well done.

Following QuoteWerks Implementation

ConnectIt-Sage50 is spot on! It is a good bit of software, just what we've been looking for & does exactly what it says on the tin!

Following ConnectIt-Sage50 Installation

Hilltops IT successfully managed the implementation of the end to end solution, from start to finish, with minimum disruption and maximum efficiency. Implementing ACT!, QuoteWerks and ConnectIt has helped us manage our business better and satisfy our customers’ needs in a more focused and proactive manner.

Following Act!, QuoteWerks & ConnectIt Implementation & Training

The efficiencies gained in back office productivity as a result of implementing ACT!, QuoteWerks and ConnectIt means that [our business] has achieved a return on our investment in a matter of months and instead of recruiting more office staff; we since actually had to recruit more production staff to process the additional orders generated!

Following Act!, QuoteWerks & ConnectIt Implementation & Training

I have commissioned work with Hilltops IT over the past two years, and this has included installation and training of two different software packages. I found them not only very capable but also very nice people.

Following Act!, QuoteWerks & ConnectIt Implementation & Training

We recently had one of the team from Hilltops IT at our premises for a week, and her knowledge and effort in installing and training the team was superb – without doubt top class and I would have no hesitation in recommending the team at Hilltops IT.

Following Act! Implementation, Consultancy & Training

[Hilltops IT] turns technical jargon into English which for me is very helpful. They understand our requirements and deliver. They are always cheerful, professional and take the hard work out of doing anything software related.

Following Act!, QuoteWerks & ConnectIt Implementation

Keep up the great work! It's so useful having your QuoteWerks support to backup the training.

Following QuoteWerks Implementation, Training & Support

We're all very happy with the QuoteWerks & ConnectIt systems you implemented and trained. All anyone can talk about is how much time it saves!

Following QuoteWerks Implementation & Training

Many thanks. Your efforts on this implementation have been much appreciated. If we (or any other customer for that matter) needs any further QuoteWerks work then we'll be sure to call you.

Following QuoteWerks Implementation & Training

That's the best 1hr 11mins I've ever paid for and the product is fantastic! It fills the gaps in QuoteWerks we need. Thanks!

Following ConnectIt-Workflow Implementation

Thanks to Hilltops IT for their technical support on QuoteWerks yesterday. Very knowledgeable and down time kept to a minimum. Top supplier.

Following QuoteWerks Upgrade Assistance

Many thanks for your help. I’m starting to get my head around ConnectIt and have made quite a few updates and changes to the system, we’re really pleased with the results!

Following ConnectIt-Sage50 Installation & Training

Thank you very, very much for all your help. I never got to say goodbye and thank you for a fantastic job here. I’ve honestly not been this excited about software before for work, feels weird and I feel like a geek!

Following QuoteWerks Implementation & Training

With the fees that I pay my bookkeeper / accountant for simple data entry tasks, ConnectIt-Sage50 has paid for itself in one week!

Following ConnectIt-Sage50 Implementation

As always, your advice and help worked first time and everything is now running brilliantly. Thanks again so much for your help throughout.

Following Act! & QuoteWerks Support

We implemented the Validation aspect of Workflow last week. It’s been a revelation. We have now configured 43 different rules and we now have the confidence that all our fields (both internal/client facing) are being completed. This means we can now produce reports that, before Workflow, would have been incomplete.

Following ConnectIt-Workflow Implementation