Services / Training

Training

We offer a number of different training options which we can provide you with depending on your experience with the software and your budget. Whichever approach you choose, you can be assured that the course will be tailored to meet your specific requirements and delivered by a highly experienced trainer.

We have pre-defined Introductory, Advanced and Administrator level courses which can be tailored to meet your requirements. We adopt a “learn by doing” approach so that you can gain valuable experience using the software during the training.

For shorter training sessions or refresher courses, we provide online training. Our online training is designed to provide you with individual assistance to focus on pieces of functionality specific to your business requirements. Whether it is a quick one-to-one, 30 minute helper session that you need on a particular area, an overview session on the latest features, or more comprehensive training on specific areas of the software, we can provide a service which suits you.

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See Also

Consultancy

We shortcut the process of getting software up-and-running effectively by working with you and your team to understand your business requirements in both short and longer term.

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Installation

Whether deploying to a stand-alone computer or in a multi-sited company with remote workers, we can offer advice and assistance to achieve the optimum set up and performance.

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Implementation

Typical tasks include importing data from legacy systems, setting up User details, making modifications to screens based on your specific business requirements.

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Support

We have a range of support options available to choose from depending on your experience with the software. Support is delivered by email, telephone and online via screen-sharing.

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Development

For more information on the many solutions that we have successfully developed, please refer to the ConnectIt Software website here.

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Testimonials

The training from your company was outstanding! It has allowed us to improve our entire Quotewerks system and our processes which we cannot thank you enough for.

Following QuoteWerks Training

Everyone found it really helpful though and User1 definitely seemed to get lots from it. User2 has been messaging me as well with lots of ideas and pleased with knowing the extra functions he didn’t know before, so was really appreciated.

Following QuoteWerks Training

I just called to say that I am 'over the moon' with your company. What you showed my in 1 hours online support training has saved me a weeks worth of work. THANKS!

Following QuoteWerks support

I was a little skeptical about ACT! not really believing it could be customized to fit my business and thinking that the cost and time involved in getting it to do so would far outweigh any benefits, but your one-day training workshop has enlightened me and I am now convinced Act! will work well for us and can’t wait to get started with it

Following Act! Implementation

On behalf of the company I thank you for such a smooth implementation, we are at a very busy period in our calendar, but you did a great job in working around us and seems that a lot was achieved in 2 productive days! We will now start to use the software and I am sure we will immediately feel the benefits.

Following QuoteWerks Implementation

We would like to take this opportunity to thank [the team] for all your really excellent work in getting the new system installed and operational. Both your installation and after sales support have really been first class.

Following QuoteWerks Installation

I am pleased to say that the installation, implementation and training has gone very well. A big thank you and well done.

Following QuoteWerks Implementation

We found [the consultant’s] online training valuable yesterday and we are looking forward to working with Hilltops IT further in the future.

Following QuoteWerks Reports Training

Thanks for all your help over the past 2 weeks, [Hilltops IT] sorted out the issues we had very quickly so things are looking a lot better now and we are now starting to use the system for quotes.

Following QuoteWerks Training & Support

Hilltops IT successfully managed the implementation of the end to end solution, from start to finish, with minimum disruption and maximum efficiency. Implementing ACT!, QuoteWerks and ConnectIt has helped us manage our business better and satisfy our customers’ needs in a more focused and proactive manner.

Following Act!, QuoteWerks & ConnectIt Implementation & Training

The efficiencies gained in back office productivity as a result of implementing ACT!, QuoteWerks and ConnectIt means that [our business] has achieved a return on our investment in a matter of months and instead of recruiting more office staff; we since actually had to recruit more production staff to process the additional orders generated!

Following Act!, QuoteWerks & ConnectIt Implementation & Training

I have commissioned work with Hilltops IT over the past two years, and this has included installation and training of two different software packages. I found them not only very capable but also very nice people.

Following Act!, QuoteWerks & ConnectIt Implementation & Training

We recently had one of the team from Hilltops IT at our premises for a week, and her knowledge and effort in installing and training the team was superb – without doubt top class and I would have no hesitation in recommending the team at Hilltops IT.

Following Act! Implementation, Consultancy & Training

[Hilltops IT] turns technical jargon into English which for me is very helpful. They understand our requirements and deliver. They are always cheerful, professional and take the hard work out of doing anything software related.

Following Act!, QuoteWerks & ConnectIt Implementation

Keep up the great work! It's so useful having your QuoteWerks support to backup the training.

Following QuoteWerks Implementation, Training & Support

We're all very happy with the QuoteWerks & ConnectIt systems you implemented and trained. All anyone can talk about is how much time it saves!

Following QuoteWerks Implementation & Training

Many thanks. Your efforts on this implementation have been much appreciated. If we (or any other customer for that matter) needs any further QuoteWerks work then we'll be sure to call you.

Following QuoteWerks Implementation & Training

I just wanted to thank you again for the great day yesterday. The work we did on the QuoteWerks software was really useful and it was great to finally sort out that pesky 1cent!! The personal service and tailoring the day to our needs was excellent.

Following QuoteWerks consultancy and training

I just wanted to thank you again for all your excellent work and effort yesterday. The new sales team are up and running on the new software with great confidence.

Following Act! Implementation & Training

I would just like to thank you for your assistance last week. I have only heard glowing reports about your visit and how helpful you have been to all of the sales / operations and finance team. It is a 180 degree reverse experience from our previous QuoteWerks supplier and I am very pleased we have now moved to Hilltops IT.

Following QuoteWerks Consultancy & Training

Thanks very much for your time yesterday, everyone found it very helpful.

Following QuoteWerks Refresher Training

Many thanks for your help. I’m starting to get my head around ConnectIt and have made quite a few updates and changes to the system, we’re really pleased with the results!

Following ConnectIt-Sage50 Installation & Training

Thank you very, very much for all your help. I never got to say goodbye and thank you for a fantastic job here. I’ve honestly not been this excited about software before for work, feels weird and I feel like a geek!

Following QuoteWerks Implementation & Training

It was great to see you again & everyone was very appreciative of the clear and professional way you carried out the ACT training.

Following Act! training

Quick note to say thank you for your work yesterday. It was a really useful day and we've got a lot out of it. The team have been really positive about it.

Following QuoteWerks Consultancy & Training

Many thanks for the help and support you gave us last week. I feel well-equipped to develop the quotation system the way we need it to go.

Following QuoteWerks Consultancy & Training

I want to thank you for the help you have provided over the years and the things that we have accomplished. You have provided quality service and good communication, keep up the good work!

Following Act! & QuoteWerks Consultancy, Training & Support