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Enhancing Customer Interaction with QuoteWerks QuoteValet and Tawk.to

At Hilltops IT, we pride ourselves on providing top-notch consultancy, support, training, and development services for QuoteWerks. As a dedicated reseller, we are always looking for innovative ways to enhance the functionality and improve User experience of QuoteWerks for our clients.

 

Introducing Real-Time Customer Engagement

We are excited to announce a new customization that integrates the Tawk.to chat widget directly into the QuoteWerks QuoteValet HTML template. This enhancement allows for real-time customer interaction, making it easier for your clients to ask questions and receive immediate support while reviewing their quotes.

 

Why Tawk.to?

Tawk.to is a powerful, free live chat service that enables businesses to communicate with their customers directly from their website. By embedding this chat widget into the QuoteValet template, we are providing a seamless way for customers to engage with sales representatives, ask questions, and get the support they need without leaving the quote page.

 

Benefits of Integration

  1. Improved Customer Experience: Customers can get instant answers to their questions, leading to quicker decision-making and a smoother sales process.
  2. Increased Engagement: Real-time chat encourages more interaction, helping to build stronger relationships with your clients.
  3. Streamlined Communication: Sales reps can provide immediate assistance, reducing the back-and-forth of emails and phone calls.

 

How We Did It

Our team at Hilltops IT modified the QuoteValet HTML template to include the Tawk.to chat widget. This involved embedding the Tawk.to JavaScript code into the template, ensuring it appears on the quote page without disrupting the existing layout and functionality.

 

Watch Our Tutorial

To help you understand the integration process better, we have created a detailed tutorial video on our YouTube channel. In this video, we walk you through the steps of embedding the Tawk.to chat widget into the QuoteValet template. You can watch the video here.

 

Get Started Today

If you’re interested in enhancing your QuoteWerks experience with this integration, our team is here to help. We offer comprehensive consultancy, support, training, and development services to ensure you get the most out of QuoteWerks and QuoteValet.

Contact us today to learn more about this exciting new feature and how it can benefit your business.

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