All software development services:

• Consultation

• Analysis

• Design

• Testing

• Deployment

• Training

• Project Management

• Customer Support

• Quality Management

software development management services

Hilltops IT offers the following Software Development Management Services. Scroll down or click the link for more information.

• project management - risk, issue, change logging and control

• customer support - technical and user backup

• quality management - following best practices

project management

Hilltops IT Consultancy Services draws on many General and Project Management techniques to ensure that both Hilltops employees and customers work to their highest potential and efficiency. With a firm foundation of experience in delivering large high profile £2m+ and small <£2500 (equally as important to the end customer) projects and drawing on techniques such as Prince2, ITIL, CMM, AGILE and "extreme" programming, Hilltops IT Consultancy Services has its own interpretation of a Project Lifecycle to ensure that the solid foundation of Project Management, Customer Support and Quality Management make the transition from the original "idea" to implementation as easy and as smooth as possible.

Hilltops IT is skilled or has knowledge in most of the common Project Management methodologies and techniques. Depending on the size of your project, we will agree the most appropriate level of project management involvement.

Not exclusively, but we frequently find when dealing with small businesses that they need to deliver value back to their business as soon as possible. For that reason, we’ll often adopt an agile / extreme programming model which we find reduces the high ceremony of models such as Prince2 of those based on the Capability Maturity Model (CMM). We find that agile / extreme programming techniques provides a framework for you to have the flexibility you need but while still having a controlled development approach.

customer support

We don’t think of support as something that comes after the software is delivered. We pride ourselves in providing constant ongoing support to our customers throughout a project – whether it’s questions on the functionality of the solution we’re working on, determining how it will fit into your business process, a technical question on how it will fit into your infrastructure or about something completely different! We’re always happy to provide support to keep you informed, help you understand and make the right decision.

We can provide support over the phone, remotely through gotomeeting (or similar) or schedule a visit as circumstances dictate.

quality management

We think of "quality" a being at the very foundation of what our company provides. At Hilltops IT we are 100% committed to delivering you the highest standards in all of our services. To achieve this, we provide carefully crafted documentation, trained project staff, a rigorous testing approach and high levels of communication.

When we look at quality, we not only look at the quality of the product/service itself, but even more so at the quality of the processes delivering the service. At Hilltops IT, quality is a lifestyle, a fundamental philosophy ingrained in all aspects of our company activity. We constantly strive to improve all development processes, taking into account the most up to date thinking in the field of quality and project management.