Hot Fix 4 is now available for download and installation for the following versions of ACT! by Sage:
- ACT! by Sage 2010
- ACT! by Sage Premium 2010
- ACT! by Sage Premium for Web 2010
Who Should Install This Hot Fix?
This hot fix should be applied to all machines that are involved in database synchronization to avoid issues surrounding renaming layouts, queries, and reports. This includes all machines that contain the Main Synchronization Database, Main Remote Database, and machines that have the ACT! Network or ACT! Internet Sync Services applied.
ACT! hot fixes are cumulative, so hot fix 4 also resolves issues fixed in hot fixes 1, 2 and 3. If you have already installed hot fix 1, 2 or 3, you can safely install hot fix 4.
Hot Fix 4 for ACT! version 2010 may resolve your issues if:
- You are an ACT! Premium for Web user and are unable to print from the address book.
- You cannot replace the contents of the Record Manager using Edit > Replace.
- You are using a Microsoft® Outlook® rule to automatically attach incoming e-mail to ACT! contacts and see Microsoft Outlook stop responding when you received e-mail.
- Your installation has advanced queries or dynamic group/company membership that is based on contact access (contact is private) and have problems after upgrading your database from ACT! by Sage 2008 (10.0) or ACT! by Sage 2009 (11.0) to ACT! 2010.
- You see slow performance when switching views or looking up records.
- You are an ACT! Premium customer whose installation includes customized databases, have upgraded from ACT! by Sage Premium 2008 (10.0) or ACT! by Sage Premium 2009 (11.0), and are now seeing generic application crash errors when viewing Group, Company, or Opportunity views in ACT! by Sage 2010
- You are an ACT! Premium customer whose installation contains fields set to “No Access” that reside in the Contact Spillover Table (spillover tables are created with customized databases). Since upgrading your database to ACT! Premium 2010, the schema update fails and corrupts the upgraded database.
- You are an ACT! Premium customer whose installation contains fields set to “No Access” that reside in the Contact Spillover Table (spillover tables are created with customized databases). Since upgrading your database to ACT! Premium 2010, you are unable to build a remote database.
- You are using a certified add-on application with faxing capabilities and have problems when doing a Mail Merge direct to Fax when your word processor is Microsoft Word.
For instructions on how to install Hot Fix 4, click here
To download Hot Fix 4, click on the appropriate link below, depending on your locale:
- ACT! by Sage 2010 Hot Fix 4 – (US) United States
- ACT! by Sage 2010 Hot Fix 4 – (AU) Australia
- ACT! by Sage 2010 Hot Fix 4 – (CA) Canada
- ACT! by Sage 2010 Hot Fix 4 – (EU) Europe
- ACT! by Sage 2010 Hot Fix 4 – (LA) Latin America
- ACT! by Sage 2010 Hot Fix 4 – (UK) United Kingdom
If you have any queries, or if you require any further information, please telephone us on 01782 564252 or 0844 357 7360. Alternatively you can email us at info@hilltopsit.co.uk for a call back.
Tags: ACT! by Sage