All development services:

• Consultation

• Analysis

• Design

• Testing

• Deployment

• Training

• Project Management

• Customer Support

• Quality Management

loyalty through excellence

Where an appropriate solution is not available which meets your requirements or maybe you've got a bespoke solution already to which you need to add some extra functionality. Hilltops IT can help you in all areas of the software development lifecycle.

the flexibility you need

At Hilltops IT, we like to work closely with our customers to provide a focussed solution delivery. We generally adopt the "agile" project management methodology which we find provides both a structure to work in, with the flexibility to adjust focus as your business needs dictate.

Above all, we aim to secure loyal customers by delivering what you want, when you need it, always striving to exceed the expectations of professionalism and quality.

providing the services your business needs

While Hilltops IT is capable and has the expertise to deliver a full suite of software development and management services, we're also flexible enough just to fill in the gaps that you are unable to fulfil within your own company.

• We’re happy to do the analysis and design and let you put the project out for tender

• Or maybe you’ve got a specification you’d like us to quote on

• Haven’t got the time to adequately test the system a third party is delivering? Let us help you establish the best approach or even test it for you

• Perhaps you’ve bought some software, but just haven’t got the time to work out how best to deploy it

• Or perhaps you’ve got it installed, just want to know how to get the most out of it

professional services, no fuss

Our services in software development are briefly listed below, click the links for more information. We recognise that this list can appear quite daunting, but be assured we’ll work with you to find the right level of process to fit your needs.

• The idea – where do you think your business can benefit from improvement?

• The requirement – where can your business benefit from improvement?

• The business need – what can we deliver to improve your business performance?

• Justification – building a business case to support the project

• Determine the business / project objectives

• Clarify the business / project requirements

• Determine feasibility

• Produce indicative costs and timescales

• Determine requirements for business process re-engineering

• Determine technology requirements

• Produce specification document

• Create prototype models

• Produce technical documentation

• Produce test scenarios and scripts

• Configuration

• Write code

• Functional

• Regression

• Integration

• User Acceptance Testing (UAT)

• Set up the environment

• Install the software

• Implement localised configuration

• Perform on site testing

• Deliver technical training

• Deliver user training

• Train the trainer

• Produce User Guides

what you want every time

we reinforce these services with a comprehensive management structure of processes to ensure that you get what you want, when you want it, every time:

• Ensure that lines of communication are known

• Manage risk

• Manage issue logs and tracking

• Manage change control mechanism

• Oversee the relationship between all parties

• Provide technical backup

• Respond to user queries

• Ensure documentation standards are met

• Ensure “best practices” are followed

• Encourage accuracy and correctness in all activities

Contact us for further information or to request a call from one of our consultants to discuss how Hilltops IT can help your business.